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Care and Maintenance Instructions

The vitality and beauty of your floor will be determined on how well you care for it. Like any flooring, hardwood floors will show signs of wear over time. Although there is no need to worry! We have written a comprehensive guide of ‘Do’s and Don’ts’ to help make sure you get the most out of your flooring. Below you will find just a few of these tips, Click Here for a full list of our hardwood flooring tips!

Do's

  • Dirt, grit and sand act like sandpaper to scratch, dent and dull hardwood floors. You should place floor mats at exterior entrances to trap dirt.
  • Avoid walking on the floor with high heels or spiked shoes.
  • NEVER drench-mop, wet-mop, or flood your floor with water or other products. This can severely damage the flooring and will void the warranties. The use of a disposible mop pad or other similar product that is lightly damped is highly recommended.
  • Do not use hardwood floor cleaning machines.

Don't

  • Use oil based soaps.
  • Use paste wax based products. (NEVER wax a lacquered finished floor)
  • Drag sharp wooden legs or metal furniture legs as it can scratch/dent hardwood floors.
  • Expose to direct sunlight for extended period of time as it may dry/fade natural wood.
Make sure to click the link below for our full list of ‘Do’s and Don’ts’ and a few tips for seasonal gaps, surface checks, and important reminders! As always, feel free to contact us by phone or email if you have any questions and we will be happy to help.

Click here to download our in-depth care and maintenance guide.